In line with government regulations, our priority is to protect our customers and employees. As such Roseberys are now launching a new and interactive way to request a valuation from the comfort of your own home. This is a complimentary and simple service for all. One of our specialist team will call you by video chat and you can show them as many items as you wish or even a whole house.
How to request a video valuation in 4 simple steps :
Step 1: Email firstname.lastname@example.org with the details of the items you wish to get valued. Our client services team will then pass on the information to the relevant specialist to review.
Step 2: One of our specialist team will get in contact and then you can then arrange a video call appointment at a time that is convenient to you. You will also need to let us know your video call device preferences, so our specialists can prepare accordingly.
Step 3: A specialist from Roseberys will call you at the allocated time. The specialist will ask questions about the items and may ask you to show them details of the object such as the base or a close up of a signature. They may also ask you to send some photographs after the call has ended if they need to undertake further research.
Step 4 : They will then write up their valuation report with estimates and send it back to you by email together with recommendations for forthcoming auctions should you wish to consider selling your items.
Supported Devices: Facetime | WhatsApp video call | Zoom | Skype