Bid Online With RoseberysLive

25 August 2015

Bid Live with RoseberysLive

Roseberys London are delighted to offer their clients the opportunity to follow our auctions and bid live online from anywhere in the world, using Roseberys in-house live bidding platform RoseberysLive.

The system is easy to use and offers our clients a unique way to bid securely and directly with us, without the use of services provided by third parties. You can browse our catalogues and bid live with Roseberys when you are connected to the internet on your PC, laptop, tablet or mobile phone. A live audio and video feed allows you to view the auctioneer and listen to the bidding as if you were in the auction room.

 

Please find below our quick step guide to registering, bidding and buying online with RoseberysLive.

Create an account

To create a new account with RoseberysLive simply click on the Login link which appears in the top right-hand side of any page, or Click Here to Create a New Account

If you need to edit any of your personal details after you have registered you can do so by logging in to your account and visiting the My Profile tab.

 

Register for an auction

Once your account has been created to can register for any of our forthcoming auctions. You will be asked to leave credit card details securely when you register, but money will not be taken directly from the card for payment of goods bought through the auction.  Your credit card details can be edited at any time by logging in to your account and visiting the My Profile tab.

You can register for auctions until the end of 2015, it’s never too early.

Click Here to Register for Forthcoming Auctions

 

Search

You can search for items using the universal website search box in the right-hand side of every page of the website. Alternatively you can use the specific filters on the left-hand side of any auction catalogue page.

Click Here to View Our Future Auction Catalogues

 

Watchlist

You can now keep track of your favourite items from any Roseberys auction by adding the item to your watchlist using the link on the item page. You can view all the lots in your watchlist by clicking on the ‘My Items’ tab in your account, where you can also track any items you have left pre-sale commission bids on via Roseberys website.

Click Here to Access Your Account

 

Item alerts

Roseberys auction alert service can help you find the items you are looking for. Simply enter the item keyword and we will email you directly when we upload an item on to the site that matches that keyword.

You’ll find a list of your alerts in the ‘My Alerts’ section of your account, and you can amend or delete them at any time.

Click Here to Access Your Account

 

What are the advantages of using RoseberysLive?

You don’t have to attend our auctions to participate in them. You can watch the progress of a sale or bid live from anywhere in the world using a computer or mobile device.

 

Pre-sale commission bids

Pre-sale bids can be left via our website on individual lot pages. These bids are actioned on your behalf by the RoseberysLive software, and are not visible to the auctioneer.

All pre-sale bids must be left at least one hour before the start of the auction and you can view all the lots in your pre-sale bids by clicking on the ‘My Items’ tab in your account, where you can also track any items.

Click Here to Access Your Account

 

Bidding live during the auction

Shortly before the auction is due to start a ‘Bid or Watch Live’ button will appear at the top of the catalogue for the live auction. If you click on this button you will open the bidding or watching window. You will also have the option to turn the audio and video link on. The first lot of the auction will be displayed on the screen and there will be a button showing the amount currently being asked for by the auctioneer. If you want to bid for a lot you simply click the button to bid the amount shown on the button. When the auctioneer accepts your bid the button will display in grey and it will tell you that you are the high bidder. You will then not be able to bid again until you have been outbid by another buyer. If your bid was not accepted by the auctioneer you will be prompted to bid again.

If you see a ‘Register to Bid’ button when you login to the bidding window this indicates that you have not registered to bid live in that particular auction. You can click the button and it will take you to the registration page.

If you see a grey button appear saying ‘Pending Approval’ this indicates that you have not yet been approved to bid in the auction. You will need to contact our accounts department at accounts@roseberys.co.uk or on +44 (0) 20 8761 2522 to get your approval activated.

Click Here to Access a List of Auctions That Are Live on Roseberys Website Today

 

Live bidding charges

Please be advised that an additional 2% surcharge is applicable on the hammer price of all lots purchased through the website. This applies to both pre-sale commission and live bids, and is applied in addition to Roseberys buyer’s premium.

 

Roseberys tips for live bidders

  • Register as early as you can to ensure your account is approved for bidding prior to your lot coming up for sale.
  • Bid as early as you can. The Roseberys representative who is relaying your bids to the auctioneer needs to know you are interested in bidding for the item.
  • Please do not wait until the last second to bid. We may not receive the bid before the auctioneer sells the lot.
  • Use the screen for information rather than waiting until you hear the auctioneer.
  • Please remember, bidding whether online or in the room, is a contractual commitment to buy.

 

Forgotten your login details?

If you have forgotten your username or your password we can email them directly to you.

Click Here to Request Password or Username details.

 

If you would like any further information about RoseberysLive please contact us at info@roseberys.co.uk or on +44 (0) 20 8761 2522. We would be very happy to answer any questions.