Frequently Asked Questions
Q: How can I have my objects valued?
Alternatively, our general values and specialists hold complimentary valuation days on the first Sunday of every month at our London saleroom. Please click here for further information about our Sunday valuation days.
Verbal and email valuations are offered to all clients free of charge. For a formal valuation for insurance, probate or family division purposes, please contact our professional services department at email@example.com or on +44 (0) 20 8761 2522.
Q: How can I contact a specialist?
Q: Do you visit other areas of the UK outside London?
Q: How do I access auction catalogues or results?
Once you have accessed the catalogues you can filter them by forthcoming or past auctions, and you can also find catalogues for the timed auctions hosted by our affiliate company, Vertu at Roseberys.
Q: How can I buy at auction?
A: Roseberys offer our clients the widest variety of bidding methods. Clients can leave absentee bids directly with us; register to bid live using Roseberys Live; book a telephone line to bid during the auction; or bid live through the third party platforms the.saleroom.com and liveauctioneers.com.
For more information about buying at Roseberys please visit our guide to Buying At Auction.
Q: What is Roseberys LIVE?
Please be advised that a 2% surcharge is applicable on the hammer price of all lots purchased through RoseberysLive. This applies to both absentee and live bids
Q: How can I collect my items?
Our London saleroom is open for collections between 9.30am and 5.30pm, Monday to Friday. Regrettably we will not be able to assist with collections outside of these times.
Q: How do I arrange for delivery of my items?
London and the South East
Capital Fine Art Move
+44 (0) 7 957 209 523
+44 (0) 7 970 118 762
Nationwide and International
Mail Boxes Etc Croydon
+44 (0)20 8649 9777
Pack and Send
+44 (0) 20 8392 6990
In order to release to a third party carrier you must inform Roseberys in writing
of the lot number and carrier name. Please email firstname.lastname@example.org
If you require any assistance selecting a suitable carrier our front of house
team will be happy to help you. Please contact them on +44 (0)20 8761 2522, or at email@example.com
Q: When are your offices open?
Our specialist and general valuers are also available on the first Sunday of every month to provide complimentary valuations between 11am and 3pm. Please click here for more information about our weekend valuation days.